Terms and Conditions

These site terms explain the main rules that apply when you access or use Thebes Casino’s website, create or use a player account, play games, make deposits or withdrawals, and take part in promotions or other services offered through the platform.

By visiting the site, registering an account, depositing, placing bets, or using any part of the service, you agree to follow these conditions of use. If you do not agree, please do not use the platform.

This page is written to set clear expectations and outline key responsibilities for both players and the operator, in a way that is straightforward and easy to understand.

Who Can Use the Platform (Adults Only)

Thebes Casino is intended for adults only.

To use the platform, you must:

• Be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher).
• Make sure online gambling is legal where you are located and that you are allowed to participate.

Access may be restricted in certain countries or regions. Thebes Casino may block, limit, or refuse service where it is required to do so, or where offering the service is not possible.

Creating an Account: Simple Rules That Protect Everyone

To register and use a player account, you agree that:

• The information you provide is accurate, complete, and kept up to date (including your name, date of birth, address, email, and phone number where requested).
• Your account is registered in your own legal name and used only by you.
• You will not create more accounts than permitted by Thebes Casino (for example, multiple accounts to claim promotions more than once).

If any details change, you are responsible for updating them in your profile or by contacting support.

Identity Checks and Verification (KYC)

To keep the platform secure and meet regulatory and payment requirements, Thebes Casino may request verification at any time. This can include documents or information to confirm:

• Your identity and age
• Your address
• Ownership of the payment method you used
• Source of funds or other details where reasonably necessary

Verification may be required before withdrawals are approved, and it may also be requested before certain deposits, promotional credits, or account changes are processed. If requested information is not provided within a reasonable time, your account access, promotions, or transactions may be limited until verification is completed.

Your Account, Your Responsibility

You are responsible for keeping your login details confidential, including your password and any device access you use to log in.

You agree that:

• Any activity carried out through your account is treated as authorized by you.
• You will not share your account with anyone or allow anyone else to use it.
• You will not sell, transfer, or assign your account to another person.
• You will tell us promptly if you believe your account has been accessed without your permission.

Deposits, Withdrawals, and Account Balances

Thebes Casino supports a range of payment methods, which may include Visa, MasterCard, American Express, Skrill, Neteller, PaySafeCard, ecoPayz, Flexepin, AstroPay Card, UnionPay, and Bitcoin/BTC. Availability can depend on your location, currency, payment provider rules, and internal risk checks.

Key points to understand:

• Deposit and withdrawal limits, fees (if any), and processing times can vary by method and may change over time.
• Withdrawal requests may be reviewed before approval. This can include verification checks, payment method checks, and security reviews.
• In some cases, Thebes Casino may request that withdrawals are made back to the same payment method used for deposits, where supported and where required for fraud prevention.
• Your account balance is shown in the currency you select or that is available to you (for example, USD or Bitcoin). Exchange rates and network fees may apply where relevant, particularly for crypto transactions.

If a deposit is reversed, charged back, or otherwise canceled, Thebes Casino may adjust your balance to reflect the actual funds received.

Bonuses and Promotions: Extra Terms Apply

Promotions are optional and always come with additional bonus terms. Before you opt in, you should review the specific promotion rules shown on the offer page, including eligibility and how the bonus is credited.

Common bonus conditions may include:

• Minimum deposit requirements (many offers require at least C$30 or equivalent)
• Wagering requirements (for example, 35x or 40x the bonus amount, depending on the offer)
• Time limits to use a bonus or free spins
• Game contribution rules (typically slots contribute more than table games; table games/video poker may contribute at a lower rate such as 10%)
• Maximum bet limits while a bonus is active (commonly C$5 or €5 per spin/hand)
• Limits on how much can be converted or withdrawn from certain offers (no deposit offers often have a maximum withdrawal limit, commonly around C$100, unless stated otherwise)
• “Sticky” bonus behavior in some cases (bonus funds may be for wagering and may be removed when you withdraw, depending on the offer rules)

Promotions may require manual opt-in through the promotions area, and free spins may be issued on a set schedule after qualifying activity. Thebes Casino may change, pause, or remove promotions at any time, and may refuse promotional credits where eligibility rules are not met.

For promo-specific rules, refer to the relevant offer details and any dedicated bonus terms page, if available.

Game Access and Service Availability

Thebes Casino works to provide stable access to games and related services, but availability can vary. Certain games, features, payment methods, or promotions may be unavailable depending on:

• Your location and local restrictions
• Device compatibility or browser limitations
• Maintenance periods or software updates
• Game provider availability or technical interruptions

Thebes Casino may add, remove, suspend, or limit games and features at any time to maintain service quality, comply with requirements, or manage risk.

Fair Play Standards and Prohibited Behavior

Using the platform means playing fairly and using the service for personal entertainment. The following behavior is not allowed:

• Fraud, deception, or use of false information
• Chargeback abuse or intentionally reversing legitimate payments
• Collusion with other players or coordinated play intended to gain an unfair advantage
• Bonus misuse, including attempting to claim the same offer multiple times or using multiple accounts to bypass restrictions
• Attempting to manipulate game outcomes, promotions, or platform systems
• Using bots, scripts, automation tools, or unauthorized software
• Interfering with the site’s security or attempting to access parts of the platform you are not authorized to use
• Letting another person use your account or using someone else’s account

If Thebes Casino reasonably believes prohibited behavior has occurred, it may take action to protect players and the platform.

When Thebes Casino May Limit Access, Suspend Activity, or Close an Account

To keep the service safe and compliant, Thebes Casino may, where reasonable, take steps such as:

• Refusing a deposit or limiting certain payment methods
• Holding a withdrawal for review
• Removing or withholding a promotion where the promotion rules were not met
• Limiting gameplay features while an investigation is underway
• Suspending or closing an account where rules are broken, verification is incomplete, or misuse is suspected

These measures are intended to protect legitimate players and maintain the integrity of the service. Where possible, Thebes Casino will aim to handle reviews in a timely and fair manner.

Errors, Malfunctions, and Technical Interruptions

Occasionally, mistakes and technical issues can happen, such as:

• Incorrect display of balances, game results, or bonus progress
• Pricing or promotional calculation errors
• Game malfunctions or interrupted sessions due to connectivity or provider issues

If an obvious error occurs, Thebes Casino may correct it and adjust outcomes that were impacted by the error in a reasonable way. Where a game provider is involved, their logs and records may be used to help resolve the issue.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If gambling stops feeling fun or becomes stressful, consider taking a break or using responsible gaming tools that may be available, such as limits or self-exclusion options.

For guidance and support resources, you may also review the site’s responsible gaming information at /responsible-gaming (where available).

Ownership of Content and Intellectual Property

The website design, branding, logos, text, and other original materials on Thebes Casino are owned by the operator or used under license. You may not copy, reproduce, republish, distribute, or commercially exploit any site content without written permission, except for normal personal use required to access and use the service.

Third-Party Providers and Linked Services

Some parts of the platform are provided through third parties, including game studios and payment processors. Thebes Casino may integrate content and services from multiple providers (for example, BetConstruct, Betsoft, Habanero, Microgaming (Apricot), NetEnt, Pragmatic Play, Rival Gaming, Tradologic, ViG, and Vivo Gaming), and availability may change based on provider updates or operational limits.

If the site includes links or embedded services from third parties, those services may have their own terms and privacy practices. Thebes Casino is not responsible for third-party platforms you access outside of the casino site.

Limits on Liability (Plain-Language Summary)

Thebes Casino is not responsible for losses or damages caused by events outside its reasonable control or by issues not directly attributable to the operator, such as:

• Internet disruptions, device problems, or unsupported browsers
• Errors caused by incorrect player information or misuse of the account
• Failures or delays caused by third-party providers (including payment networks or game providers)
• Maintenance downtime, software updates, or security measures taken to protect accounts
• Force majeure events (for example, major outages or disruptions beyond reasonable control)

Nothing in these terms is intended to limit rights that cannot be excluded under applicable law.

“As Is” and “As Available” Service

The website, games, and services are provided on an “as is” and “as available” basis. Thebes Casino cannot promise that the platform will always be accessible without interruption, that every feature will always be available in every country, or that the service will always be error-free.

Updates to These Terms

Thebes Casino may update these site terms from time to time to reflect operational changes, security improvements, legal requirements, or product updates. The latest version published on the website applies from the date it is posted, unless another date is stated.

Continuing to use the platform after an update means you accept the revised terms. It’s a good idea to review this page periodically.

Other Policies You Should Review

These conditions of use work alongside other site policies that may apply, including:

• Privacy Policy (see /privacy-policy)
• Cookie Policy, bonus-specific rules, and any AML/KYC-related information published on the site, where applicable

If there is a conflict between a promotion’s specific terms and these general site terms, the promotion’s specific rules will generally apply to that promotion.

Contacting Thebes Casino

If you have questions about these terms, your account, or how the platform works, contact the support team using the official channel:

• Email: support@thebescasino.com

Using Thebes Casino means following these player responsibilities and platform rules so everyone has a clear, consistent understanding of how the service operates. By continuing to access or use the site, you confirm your acceptance of the current terms and your responsibility to play legally, fairly, and responsibly.